COMPLEX CARE SERVICES

Complex Care Services is an increasing recognition that the Uk healthcare system fails individuals with the most complex health and social needs, including many who repeatedly cycle through multiple healthcare, social service, and other systems without lasting improvements to their health or wellbeing. To see different results we must deliver care differently; care must be flexible, interdisciplinary, evidence-based, and centered on the needs, goals, and circumstances of the individual.
Complex care is a person-centered approach to address the needs of people whose combinations of medical, behavioral health, and social challenges result in extreme patterns of healthcare utilization and cost. Complex care works at the individual and systemic levels; it coordinates better care for individuals while reshaping ecosystems of services and healthcare. By better addressing complex needs, complex care can reduce unnecessary spending in both healthcare and social services sectors.

At its heart, complex care seeks to be:
Person-centered: Complex care begins with the human being, their strengths and their goals, and leverages their relationships and natural daily structures to heal and sustain them.
Equitable: Complex care recognizes the structural barriers to health and supports consumers and communities to address them.
Cross-sector: Complex care works to break down the silos dividing fields, sectors, and specialties, and to build the integrated ecosystem necessary to provide whole-person care. Complex care is delivered through interprofessional, non-traditional, and inclusive teams of medical, behavioral health, and social service providers, led by the individual themselves.
Data-driven: Complex care freely shares timely, cross-sector data across team members and partners to identify individuals, enable effective support of consumer goals, and evaluate success.

Your Home

The place you’ve spent your life making a place you want to live, raise children, have family parties, read a book, cook, do the garden, look after your pets, be happy.
We respect that your home is just that, your home.
We want you to remain living in your home, enjoying all the things about your home that you’ve worked so hard to build.
The place you’ve spent your life making a place you want to live, raise children, have family parties, read a book, cook, do the garden, look after your pets, be happy.
We respect that your home is just that, your home.
We want you to remain living in your home, enjoying all the things about your home that you’ve worked so hard to build.


YOUR WISHES
You say…we listen. You are an adult who has maybe worked hard all your life, raised a family or helped others to raise theirs. You know about life and what’s important to you so tell us & we’ll listen.

Is there anything you feel would improve your quality of life and sense of wellbeing ?
We will listen to your wishes then plan with you how we can work together to achieve your goals in life. For example: You love a bath but get nervous on your own in case you can’t get out of the bath, or you slip trying. We could be just there, either outside the door if you need us or assisting you whilst in the bath. We can support you to get the right pieces of equipment that will aid you to have a bath safely.
Or, you used to love going shopping but find it more difficult to remember what you need, get to the shops, do the shopping, get it home & un-pack it all. Then there’s the putting it all away, we all dread that job don’t we! We could support you to do all of that.
The Complex Care Services involves the caring for people requiring various types of clinical intervention. Bespoke care packages are allocated after an assessment has been completed, the service user has met the criteria, and funding has been agreed.
The aim of the service is to support service users with long term complex health needs at home, by providing care to optimise the highest quality of life and independence. The service also aims to treat and care for service users in the community for as long as possible to avoid hospital admissions.
Complex care, continuing care or long-term care is the care required for someone with substantial healthcare needs. This could be as a result of disability, a debilitating mental health condition or a chronic illness such as Huntington’s Disease or Cerebral Palsy.
It is also referred to when someone undergoes a medical procedure and there are complications such as brain injury, muscular dystrophy or injury to the spinal cord.
If you, or someone you are responsible, for is suffering with any of these, then investing in complex care from a specialist is the best option as they will have the experience and understanding required to provide the very best care possible.